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MaidforHaven - FAQs

General - FAQs

We offer a wide range of cleaning services for residential (recurring cleaning, deep cleaning, move-in/move-out cleaning) and commercial (office cleaning, post-construction cleaning, custom cleanings) based on your specific needs.

Our standard house cleaning services are customized to meet your needs. They typically include vacuuming, dusting, wiping down surfaces, bathroom and kitchen cleaning, and other essential services.

Yes, our company is fully insured. This includes liability insurance that covers any incidents involving property damage or personal injury related to our services.

Our cleaners are thoroughly vetted through our 5-step-process and are fully trained to meet high standards of performance and reliability. We also pay very competitive rates for our market to attract the best talent.

We understand the importance of trust when inviting someone into your home. Our cleaning staff undergoes a rigorous selection process, including background checks and reference checks. Additionally, we are fully insured to provide added peace of mind, ensuring that you and your home are protected throughout our service engagements.

If you’re not happy with the service for any reason please call us immediately for further instructions. A reschedule clean must be made within 2 business days of the original appointment.

  • Cancellations before 48 hours you will be able to reschedule your cleaning.
  • Cancellations within 48 hours will include a $25 rescheduling fee.
  • Cancellations within 24 hours will result in a non-refundable charge of your deposit.

Recurring Cleaning & Housekeeping Services - FAQ

  • Selecting the right office cleaning service provider is crucial for maintaining a clean and productive workplace. Here are some reasons MaidforHaven is a great choice.
    • We are fully insured. 
    • All employees are thoroughly vetted and must pass a background check prior to hiring.
    • We can customize a quote that fits your unique needs and budget. 
    • We only hire the best cleaners in the market.
    • We support local businesses. We look to build a relationship with all of our clients to help you succeed.
  • A well-designed cleaning team is essential for maintaining a clean and hygienic environment. By allocating cleaning tasks strategically, considering surface-specific needs, and employing trained cleaners with the right equipment, you can ensure optimal cleaning results for your office space.
  • A well-maintained workspace creates a positive impression for your customers and defines the quality for your brand.
  • Yes, we understand the need for minimal disruption during business hours. We offer flexible scheduling including after-hours and weekend cleaning services to accommodate your business needs.
  • The frequency of office cleaning services depends on factors like the size of your office, the number of employees, the nature of your business, and your budget. Common cleaning schedules include:
  • Daily cleaning: Suitable for high-traffic offices and those with strict cleanliness requirements. Weekly cleaning: Ideal for smaller offices or those with lower foot traffic.
  • Bi-weekly or monthly cleaning: Suitable for offices with minimal cleaning needs or a tight budget.
  • Seasonal or deep cleaning: Occurs less frequently and includes more intensive cleaning tasks like carpet cleaning or floor waxing.

Recurring Cleaning & Housekeeping Services - FAQs

  • The cost of recurring maid service can vary based on factors such as the size of your home, the level of cleaning required, and your location. We provide discounts for weekly, biweekly, or monthly cleanings.
  • To get an accurate estimate, please book a free consultation or give us a call. We’ll provide a personal quote based on your specific needs.
  • A standard cleaning includes dusting all surfaces, vacuuming carpets, mopping floors, cleaning bathrooms and kitchens, and tidying up each room. We can also customize the tasks according to your preferences.
  • Our house cleaners arrive equipped to complete the work with eco-friendly cleaning products. However, we do recommend you provide cleaning supplies to minimize the potential risk of cross-contamination.
  • A standard-size home takes about three hours to clean. Your home may take more or less depending on its size and which services you request.
  • Yes, our cleaning products are carefully selected to be non-toxic, minimizing any potential harm to your loved ones, pets, or the environment.

Deep Cleaning - FAQs

A deep clean is recommended for all first time cleaning by MaidforHaven. It allows us extra time to get all the areas that have been missed during regular cleanings in the past. After the initial deep clean, most customers switch to a standard 2-3 hour clean. We can then setup routine cleanings to keep your house in good condition.

  • A deep cleaning is a comprehensive and thorough cleaning process that goes beyond regular cleaning tasks. It typically includes cleaning and sanitizing high-touch surfaces, detailed cleaning of kitchen appliances, thorough bathroom disinfection, dusting and wiping of baseboards, blinds, and light fixtures, deep carpet cleaning, and more.
  • The goal is to address neglected areas and remove built-up dirt, grime, and allergens to leave your home exceptionally clean and refreshed.
  • This varies on factors such as the size of your home, its current cleanliness level, and the specific services requested.
  • On average, a deep cleaning can take anywhere from several hours to a full day for larger homes.
  • For most homes, deep cleaning on a quarterly or semi-annual basis is sufficient to maintain a high level of cleanliness. However, homes with high traffic, pets, or specific cleanliness standards may benefit from more frequent deep cleanings.
  • Our team can help you determine an appropriate schedule tailored to your requirements during the consultation.

Move In/Move Out Cleaning - FAQs

  • Price will depend on the size of your home, the level of cleaning required, and your location. Larger homes or spaces with extensive cleaning needs may cost more.
  • It's best to get a personalized quote because we can more accurately assess your unique needs and provide an accurate estimate.

This service covers a thorough cleaning of the entire inside of the property. This includes cleaning and sanitizing kitchen appliances, countertops, and cabinets; scrubbing and disinfecting bathrooms; dusting and wiping down all surfaces, including baseboards; vacuuming and mopping floors; and removing any trash or debris.

  • We recommend to book a cleaning well in advance, ideally a few weeks before your desired cleaning date. This allows you to secure a convenient time slot with the cleaning service, especially if you're moving during a busy season.
  • Booking early also gives you peace of mind, knowing that your cleaning needs are taken care of, and you won't be rushed as moving day approaches. However, many cleaning services can accommodate last-minute requests, but availability may be limited, so it's best to plan ahead when possible.

Commercial Office Cleaning & Janitorial Services - FAQs

  • Selecting the right office cleaning service provider is crucial for maintaining a clean and productive workplace. Here are some reasons MaidforHaven is a great choice.
    • We are fully insured. 
    • All employees are thoroughly vetted and must pass a background check prior to hiring.
    • We can customize a quote that fits your unique needs and budget. 
    • We only hire the best cleaners in the market.
    • We support local businesses. We look to build a relationship with all of our clients to help you succeed.
  • A well-designed cleaning team is essential for maintaining a clean and hygienic environment. By allocating cleaning tasks strategically, considering surface-specific needs, and employing trained cleaners with the right equipment, you can ensure optimal cleaning results for your office space.
  • A well-maintained workspace creates a positive impression for your customers and defines the quality for your brand.
  • Yes, we understand the need for minimal disruption during business hours. We offer flexible scheduling including after-hours and weekend cleaning services to accommodate your business needs.
  • The frequency of office cleaning services depends on factors like the size of your office, the number of employees, the nature of your business, and your budget. Common cleaning schedules include:
  • Daily cleaning: Suitable for high-traffic offices and those with strict cleanliness requirements. Weekly cleaning: Ideal for smaller offices or those with lower foot traffic.
  • Bi-weekly or monthly cleaning: Suitable for offices with minimal cleaning needs or a tight budget.
  • Seasonal or deep cleaning: Occurs less frequently and includes more intensive cleaning tasks like carpet cleaning or floor waxing.

Post-Construction Cleaning - FAQs

  • Post-construction cleaning is the process of thoroughly cleaning a building or space after construction or renovation work has been completed.
  • It is necessary to remove dust, debris, and other construction materials left behind during the building process, ensuring a clean and safe environment for occupants.
  • Post-construction cleaning involves detailed cleaning of all surfaces, removing construction debris, cleaning and sanitizing fixtures, appliances, and windows, vacuuming and mopping floors, and addressing any specific cleaning needs arising from the construction or renovation.
  • The duration of post-construction cleaning varies based on the size and complexity of the project. It’s best to schedule it after all major construction work is complete.
  • This ensures that the cleaning team can work without interruptions and that the space remains clean until occupancy.
  • Yes, post-construction cleaning services are suitable for both residential and commercial properties. Whether it’s a newly constructed home, a renovated office space, or a retail store, post-construction cleaning ensures a clean and safe environment for occupants
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Address: 1701 Oak Hill Ln, Austin, TX 78744, United States

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